Coverholder Toolkit

A comprehensive beginner's guide for coverholders new to doing business with Lloyd's, the toolkit provides a high level overview of key topics to help potential and existing coverholders understand areas such as:

  • What is a Lloyd’s coverholder?
  • How can I do business at Lloyd’s?
  • How can I become a Lloyd’s coverholder?

It aims to explain Lloyd’s existing standards and guidance rather than replace or revise existing practices. The toolkit has been developed primarily for new and existing coverholders.

It is also likely to be of interest to staff of Lloyd’s brokers and managing agents whether they place business with coverholders or manage coverholder operations and businesses who are considering becoming a coverholder at Lloyd’s.

These documents were last updated in September 2011.

Coverholder Toolkit | Overview  pdf file
Complete coverholder toolkit

Download the complete coverholder toolkit here or individual chapters below.

Coverholder Toolkit | Overview  pdf file

See the Lloyd's coverholder toolkit chapters

Coverholder Toolkit | Introduction  pdf file
Chapter 1: Introduction

This chapter gives an introduction to the coverholder toolkit. It explains what it is, its development, aims, intended audience and how it is structured.

Coverholder Toolkit | Coverholder at Lloyd's  pdf file
Chapter 2: Coverholders at Lloyd's

This chapter gives an introduction to what is a coverholder, how they work and how they fit into Lloyd’s.

Coverholder Toolkit | The Lloyd's Offer  pdf file
Chapter 3: Lloyd's offer

This chapter gives an introduction to what Lloyd’s offers and what Lloyd’s is looking for from coverholders.

Coverholder Toolkit | BA Agreementd  pdf file
Chapter 4: Binding authority agreements

This document gives an introduction to the binding authority agreement (also known as a model contract of delegation), its content and what the coverholder needs to do and know.

Coverholder Toolkit | Certificates  pdf file
Chapter 5: Certificates

This chapter gives an introduction to the format and content of the insurance documentation, and what you need to know.

Coverholder Toolkit | Premium Handling  pdf file
Chapter 6: Premium handling

This chapter gives an introduction to what premiums are, the process for handling premiums and what the coverholder needs to know.

Coverholder Toolkit | Claims Handling  pdf file
Chapter 7: Claims handling

This chapter gives an introduction into claims handling at Lloyd’s, what a coverholder authorised to handle claims needs to know and the appointment process for Third Party Administrators (TPAs) and loss adjusters.

Coverholder Toolkit | Reporting Standards  pdf file
Chapter 8: Lloyd's coverholder reporting standards

This chapter gives an introduction into the information that is required from the coverholder and the standards Lloyd’s has developed for reporting that information. Lloyd’s coverholder reporting standards are explained, together with their benefits and how they should be implemented.