www.lloyds.com/Help/Glossary/Glossary.htm
Insurance related terms used by Lloyd's and market participants.
www.lloyds.com/NR/rdonlyres/A23566F3-293C-4795-90DB-CD9CE02704FA/0/AR2008_Glossary.pdf
Definition of terms found in the Claims Minimum Standards section of Franchise Standards
www.lloyds.com/.../184C3A66-6CB0-4C76-B452-AE164BCE763A/0/Franchise_standards_Claims_glossary.pdf
Insurance related terms used by Lloyd's and market participants
www.lloyds.com/NR/rdonlyres/EF89584E-5DC9-4AEC-AE0E-1BD795599E68/0/AR2007final_Glossary.pdf
An analytical piece on the business environments, insurance environments and Lloyd's business within the 11 Cemtral and Eastern European EU member states.
www.lloyds.com/NR/rdonlyres/0C3CEA4E-4D20-4A45-9036-3764B3C39407/0/PerspectivesonEmergingEurope.pdf
This byelaw contains provisions for the conduct of the annual solvency test for members.
www.lloyds.com/NR/rdonlyres/C8743A6A-F144-479C-826D-17C5BC74F19A/0/byelawsolvency_Oct07_updated.pdf
Key findings of the regional review of the Gulf States' (Middle East) insurance environment.
www.lloyds.com/.../4D748C8D-3D7D-47A3-84FA-F4D180648788/0/ReportMiddleEastKeyFindingsSept06.pdf
Search for managing agents, brokers, coverholders, OMCs, members’ agents, Lloyd’s agents and companies providing services for syndicates in run-off in these alphabetical listings.
marketdirectories.lloyds.com/
Measurement of claims management performance and capabilities should be appropriate and regular.
www.lloyds.com/.../Franchise_Standards/Claims_management/Performance_measurement.htm
Disciplined procurement and pro-active management procedures should be employed in the selection and use of third parties.
www.lloyds.com/.../Franchise_Standards/Claims_management/Management_of_external_service_providers.htm