Complaints by Lloyd's policyholders

Find out how to make a complaint to Lloyd's and our procedure for handling complaints.

Contact Us

Policyholder & Market Assistance
Lloyd's
1 Lime Street
London
EC3M 7HA

Email: complaints@lloyds.com

Tel: +44 (0)20 7327 5693
Fax: +44 (0)20 7327 5225