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+44 (0)20 7327 1000
Managing Agent Services:
+44 (0)20 7327 5693
Lloyd’s occupies sites in both London and Chatham.
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+44 (0)20 7327 6125Out of hours calls:+44 (0)7659 597 825
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It is Lloyd's policy that all complaints should be handled quickly, fairly and in accordance with the requirements of the Financial Conduct Authority. View Lloyd's complaints handling arrangements.
Find out how to make a complaint to Lloyd's and our procedure for handling complaints.
Guide for managing agents and their representatives for handling UK complaints.
Guide for Employees: Handling and resolving complaints from Members relating to the Corporation of Lloyd's.
It is Lloyd's policy that all Members' complaints should be handled quickly, fairly and in accordance with the requirements of the Financial Conduct Authority.
Guide for Employees: Handling and resolving complaints from members relating to their members' agent and/or managing agent.
Lloyd's Arbitration Scheme (Members and Underwriting Agent's Arbitration Scheme) guidance notes
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