Privacy & Security

At Lloyd’s, we take care to protect the privacy of visitors to www.lloyds.com (our “Website”). We have taken steps to safeguard the confidentiality of information which identifies you against unauthorised access, amendment or deletion and to ensure access is only granted to appropriate persons and only to the extent necessary. This Privacy Policy covers our treatment of the personal information collected on our Website.

Information collection and use
Personal information is collected when you register on the Website (see below), when you use certain pages and when you send us an email. We may also automatically receive and record information on our server logs from your browser, including your IP address and the page you requested. We only retain your personal information for as long as is necessary for the purposes described in this policy.

Logging into lloyds.com and cookies
When you log into the Website using User Registration, our server will issue a cookie to your computer. Cookies are required for logging into the Website. By logging out of the Website, the cookie will be removed from your browser. The purpose of the cookie is to identify you as an authorised user which will allow you to access certain areas of the Website (e.g. Crystal, Presentation Toolkit etc.) and enable you to use enhanced functionality such as registering for e-Alerts. These cookies contain a unique ID so that we can identify you and provide you with a customised user interface. The cookies do not contain any personal information.

Use of Lloyd’s online recruitment portal
When you provide us with information using the online recruitment portal you expressly agree to Lloyd’s processing this information, which may include personal data and sensitive personal data (“Personal Data”), for the purposes of recruitment, employment or potential employment with Lloyd’s including considering you for employment positions with Lloyd’s in the future (“Purpose of Processing”).

We will comply with the Data Protection Act 1998 (the “Act”) and in particular the Principles contained in Schedule 1 of the Act.

You may voluntarily complete Lloyd’s Equal Opportunities Questionnaire with any application. This Questionnaire requests information, including but not limited to, gender, disabilities and ethnic or racial background which may constitute sensitive personal data. This information is processed to enable us to comply with our equal opportunities and diversity obligations. By agreeing to this policy you expressly consent to us processing this information for this purpose.

You agree that we may provide your Personal Data to any third parties we consider relevant for the Purpose of Processing. You agree that we may transfer your Personal Data outside of the European Economic Area (EEA) provided that any country to which we transfer your Personal Data outside the EEA has an adequate level of protection in processing your Personal Data.

Unless we employ you (in which case we may retain your Personal Data for a longer period) or you specifically notify us in writing, we will retain your Personal Data for a period of one year for the Purpose of Processing.

e-alert subscriptions
Registered users can use their lloyds.com account to manage what publications, news and information they receive about Lloyd’s and its Website. If you wish to subscribe to receive Lloyd’s latest news and information or alter your current subscriptions then please click here. Alternatively, please contact us using the details set out below.

Information sharing and disclosure
We will not sell your personal information to anyone.

Except with regard to the use of Lloyd’s online recruitment portal, we may disclose personal information about you to our business associates and other professional advisers, our employees and agents, suppliers and providers of goods or services, financial organisations and advisers, ombudsmen and regulatory authorities, and as required by law or regulation.

Your personal information may be transferred to the above individuals and organisations located in countries which may not provide legal protection of information equivalent to that in the United Kingdom or the jurisdiction from which you are visiting this site. Details of the individuals, organisations and countries involved in your case will be provided on request

What are cookies?
A cookie is a small file of letters and numbers downloaded onto your computer so that it can recognise your computer at a later time. Cookies are commonly used on the Internet and do not harm your system.

Lloyd’s gathers non-personal data regarding visitors to the Website through the use of cookies. The cookies provide statistical information about visits to pages, the duration of individual page view, paths taken by visitors through the Website and other general information. This information is used only for the administration of the Website, in the compilation of statistics to assess the use of the Website and to help us improve our services to visitors.

You have the opportunity to configure your browser to accept/reject cookies or to notify you when a cookie was issued. Rejecting cookies, however, means that certain personalised services on the Website cannot be provided to you.

Other important information
This policy is subject to change and any such changes will be posted on this page. Please note that Lloyd’s is not responsible for the content or the privacy policies of websites to which there may be a link.

Getting in touch with us
If you have any questions or concerns about privacy and security, the practices of this Website, or your dealings with us, please contact Lloyd’s, One Lime Street, London, EC3M 7HA, UK, or email: usersupport@lloyds.com.
Last updated on 20 Jun 2008