Privacy & Security

At Lloyd’s of London, we take care to protect the privacy of visitors to our Website. We have taken steps to safeguard the confidentiality of information which identifies you (‘personal information’) against unauthorised access, amendment or deletion and to ensure access is only granted to appropriate persons and only to the extent necessary. This Privacy Policy covers our treatment of the personal information we collect when you are on the Lloyd’s Website.

Information collection and use
Personal information is collected when you register on certain parts of the Website including for the purpose of Lloyd’s online recruitment portal, when you use certain pages, and when you send us an email.

When you register we may ask for your name, email address and other contact details, as well as details about your status and role as an insurance professional (if applicable). When you use registered areas of the site you are not anonymous to us.

We may also automatically receive and record information on our server logs from your browser, including your IP address and the page you requested. We may set and access Lloyd’s cookies on your computer.

Use of Lloyd’s online recruitment portal 
When you provide Lloyd’s with information using the online recruitment portal you expressly agree to Lloyd’s processing this information, which may include personal data and sensitive personal data (‘Personal Data’), for the purposes of recruitment, employment or potential employment with Lloyd’s including considering you for employment positions with Lloyd’s in the future (Purpose of Processing).

Lloyd’s will comply with the Data Protection Act 1998 (the Act) and in particular the Principles contained in Schedule 1 of the Act.

You may voluntarily complete Lloyd’s Equal Opportunities Questionnaire with any application. This Questionnaire requests information, including but not limited to, gender, disabilities and ethnic or racial background which may constitute sensitive personal data. This information is processed to enable Lloyd’s to comply with its equal opportunities and diversity obligations. By agreeing to this Policy you expressly consent to Lloyd’s processing this information for this purpose.

You agree that we may provide your Personal Data to any third parties we consider relevant for the Purpose of Processing. You agree that Lloyd’s may transfer your Personal Data outside of the European Economic Area (EEA) provided that any country to which we transfer your Personal Data outside the EEA has an adequate level of protection in processing your Personal Data.

Unless we employ you (in which case we may retain your Personal Data for a longer period) or you specifically notify us in writing, we will retain your Personal Data for a period of one year for the Purpose of Processing. 

Cookies 
A cookie is a small file of letters and numbers downloaded onto your computer so that it can recognise your computer at a later time. Cookies are commonly used on the Internet and do not harm your system.

When you enter www.lloyds.com, your computer will automatically be issued with a cookie. Most websites do this to allow the website owners to carry out useful activities such as finding out whether a particular computer has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left on the last visit.

Lloyd’s gathers non-personal data regarding visitors to the Lloyd’s website through the use of cookies. The cookies provide non-personal statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site and other general information. This information is used only for the administration of the Website, in the compilation of statistics to assess the use of the Website and to help us improve our services to our users.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie was issued, or not to receive cookies at any time. The last option, however, means that certain personalised services cannot be provided to the user (see 3: Cookies and Presentation Toolkit below).

If you want to configure your browser not to accept cookies, please refer to your browser’s ‘help’ facility. Alternatively, further information on deleting and controlling cookies is available from www.allaboutcookies.org.

Cookies and the Presentation Toolkit 
When you register for the Presentation Toolkit (‘Toolkit’), our server will issue a cookie to your computer. The purpose of the cookie is to make it easier for you to log on, to allow you to personalise the content and to prevent unauthorised access to the Toolkit. These cookies only contain a unique ID so that we can identify your computer; the cookies will not contain any personal data. Please note: cookies for the Toolkit cannot be switched off so by registering for the Toolkit you consent to us issuing a cookie to your computer. If you no longer wish to have the cookie on your computer you must deregister from the Toolkit.

To deregister from Presentation Toolkit please email your details to lloyds-communications@lloyds.com including 'UNSUBSCRIBE' in the subject of the email.


Information sharing and disclosure 
We will not sell your personal information to anyone.

Except with regard to the use of Lloyd’s online recruitment portal, we may disclose personal information about you to our business associates and other professional advisers, our employees and agents, suppliers and providers of goods or services, financial organisations and advisers, ombudsmen and regulatory authorities, and as required by law or regulation.

Your personal information may be transferred to the above individuals and organisations located in countries which may not provide legal protection of information equivalent to that in the United Kingdom or the jurisdiction from which you are visiting this site. Details of the individuals, organisations and countries involved in your case will be provided on request.

Other important information 
This policy has been developed with the recognition that Internet technologies are rapidly evolving. This policy is subject to change. Any such changes will be posted on this page.

We want you to be aware that Lloyd’s is not responsible for the content or the privacy policies of websites to which there may be a link.

We only retain your personal information for as long as is necessary for the purposes described above.

If you have requested that we send you material of interest, we will cease doing so if you so request.

Getting in touch with us
If you have any questions or concerns about privacy and security, the practices of this Website, or your dealings with us, please contact Lloyd’s, One Lime Street, London, EC3M 7HA, UK, or email: usersupport@lloyds.com.
Last updated on 07 Dec 2007