A new home page which has been designed to make it easier to find what you want.
Crystal - a fully searchable database of global trading, regulatory and taxation information for managing agents, brokers and coverholders.
PBQA - a new section on lloyds.com which draws together a variety of information and tools to support preparation for the pre-bind quality assurance (PBQA) deadline on 1 July.
Franchise standards - standards and guidance for risk management, claims management and underwriting management.
User registration – although most of lloyds.com will remain open to everyone, we will ask customers to register to use some parts of Crystal and the Presentation Toolkit. Going forward, user registration will offer a single point of entry to secure and premium services and content on lloyds.com. Please note, we have pre-registered some market participants on lloyds.com. If you have received an email from us entitled PLEASE READ THIS BEFORE VISITING LLOYDS.COM, you have been pre-registered and it is important that you complete your registration via the link included in the email. If you try to register directly on lloyds.com, you will get an error message because you have already been registered.
We hope that you find these changes helpful, and would value your feedback, which should be emailed to usersupport@lloyds.com.