Archive | Paul Willoughby | Wednesday 18 July 2012, 4:18PM
Last Wednesday evening I presented to over 150 market participants, although not the biggest audience ever, most of these were friends and colleagues who wouldn’t forgive any nervousness.
Archive | Paul Willoughby | Wednesday 11 July 2012, 12:47PM
Last month I attended parent’s evening at my daughter’s school. During the meet and greet with her teacher, a young graduate not long out of school herself, I became conscious of how uncomfortable I must look - dishevelled from the fraught daily commute and sitting in a chair designed for a six-year-old.
Archive | Carl Phillips | Thursday 06 October 2011, 11:01AM
Carl examines how collaboration has driven success in market modernisation.
Archive | Carl Phillips | Monday 13 December 2010, 12:00AM
There was a lot of press coverage originating from the Insurance Day Technology Forum in October about STP (that’s Straight Through Processing - not the well-known oil additive needed in my youth to keep the car running!). STP is perhaps the nirvana of operations but is it realistic?
Archive | Sue Langley | Monday 06 December 2010, 5:51PM
Well we've been live for over two months now on the endorsement pilot and we've hit a real milestone - 100,000 messages.
Archive | Carl Phillips | Monday 06 December 2010, 12:00AM
Continuous improvement is one of my favourite topics and it's great to see it being applied to the Electronic Claims File (EFC).
Archive | Carl Phillips | Monday 29 November 2010, 9:31AM
Many of the change projects involving the market are discretionary, meaning there has to be good reason to invest. So what's the incentive? The incentive is the many benefits that are derived from change projects.
Archive | Carl Phillips | Friday 15 October 2010, 12:00AM
The London Market has the greater opportunity to adapt to the selective use of face-to-face and electronic interaction than its Atlantic cousin Bermuda, Carl Phillips explains.
Archive | Carl Phillips | Monday 27 September 2010, 5:41PM
Carl Philips investigates some emerging trends in the Lloyd's Market.
Archive | Sue Langley | Monday 23 August 2010, 3:45PM
Sue comments on the challenges of changing an insurance market that's more than 300 years old.