Policyholder enquiry form

In the event of a hurricane or other emergency, you need to contact your broker or sales agent to find out about your policy’s coverage.

If your agent or broker is unavailable, we may be able to assist you by identifying the underwriter in the Lloyd's market who provided your cover to answer any questions you may have. We cannot answer specific policy questions. 

If you're a US resident, you can call Lloyd's US helpline (toll free) 1-866-264-2533 (Currently available from 8:30am to 5:00pm Central Time) or fill in the form below to email us.

Please note: this is not a claims processing center and advisors will not be able to confirm policy coverage. However, with the correct details, we are able to provide assistance to help put you in touch with the correct underwriters and claims personnel.

* Questions marked with an asterisk aren't mandatory, but if you can provide the information it will help us to deal with your enquiry more rapidly.

 

Hurricane Information

Useful websites

Tips to prepare for a hurricane

Contacts