Service of suit
|
Receipt of writs on behalf of Lloyd's underwriters - take remedial action if appropriate.
|
Regulatory reporting
|
Ensure compliance with all regulatory / legal requirements in the country taking action when appropriate. Provide reports to the regulatory / fiscal bodies as required.
|
Regulatory relationships
|
Maintain good working relationships with the regulatory body in the country concerned. Ensure that Lloyd's is responsive to any regulatory enquiries.
|
Regulatory updates
|
Ensure that Lloyd's is kept informed of any possible new regulatory or fiscal changes and ensure that the Lloyd's market is informed and assist in the compliance.
|
Tax & parafiscal charges
|
As appropriate ensure all taxes and other charges are paid promptly in accordance with the fiscal requirements.
|
Complaints handling
|
Receive complaints and ensure these are handled efficiently, involving the Lloyd's Complaints department as appropriate. Deal with any Ombudsman requirements. Maintain complaints records.
|
Coverholders
|
Provide advice and information to Lloyd's centrally regarding coverholder/broker applications. Monitor coverholder activities and take action if required. Contribute to the review process if requested. Ensure any run-off arrangements are handled effectively.
|
Act in Lloyd's interests
|
Ensure that the general interests of Lloyd's are served and not the particular interests of any one underwriter over another.
|
Protect Lloyd's name
|
Ensure that action is taken if there is any infringement of Lloyd's name or intellectual property rights.
|
General enquiries & advice
|
Deal with any enquiries on behalf of Lloyd's directing these as appropriate. Respond to media enquiries. Provide advice to the Lloyd's market as required.
|
Lloyd's market relationships
|
Develop and maintain close working relationships with Lloyd's underwriters and others conducting business in the country concerned.
|
Maintain bank accounts
|
Maintain and report on any Lloyd's bank accounts that may be established
|
Business development
|
Assist in any Lloyd's promotional activity. Provide information as to market developments and assist in any business development strategy formulation. Identify business opportunities. |
Report to Lloyd's
|
Provide regular and ad hoc reports to Lloyd's as required. Ensure information on the Web (lloyds.com) is kept up to date and accurate.
|
Associations / Committees
|
Manage, participate in or contribute to local Lloyd's Correspondents committee or local insurance associations/working parties etc (if such bodies could assist in Lloyd's conducting business). |
Back to top
Additional activities
The following activities may be undertaken by the office in particular circumstances - please contact the general representative for further details:
| Processing of Taxes |
Collect taxes from Coverholders and pay as required to the appropriate fiscal authority.
|
| Coverholder reviews |
Contribute to syndicate coverholder reviews to a level commensurate with local resources and skills
|
| Policy wordings |
Advising on policy wordings to ensure compliance requirements are met.
|
| Coinsurance |
The German office does not co-ordinate and manage co-insurance on behalf of Lloyd's underwriter's except when co-insurance by local coverholders falls under establishment regime.
|
| Motor |
Ensure all local requirements are being adhered to including reporting to any national monitoring body
|
Systems
|
Develop and maintain systems to ensure that processing activities are run as effectively as possible. Maintain records as required to ensure compliance requirements and Lloyd's information requirements are met.
|
| Business Development |
Assist underwriters and brokers in developing products
|
| Local support services |
Provide underwriters and brokers with contact information for support services such as translations, audits, claims handling and financial services. Services partly obtainable directly from Lloyd's German Office. Please contact office for details. |
Back to top
