If you're a Lloyd's policyholder and have a question about your policy or need to make a claim, you should contact your insurance agent or the party named on the Declarations page of the policy as being responsible for handling claims.
Because Lloyd's is an insurance market, not an insurance company, there is not a central policy or claims office at Lloyd's.
Business comes to the underwriting syndicates operating in the Lloyd's market in London through intermediaries in the US. This is why we're not able to answer questions about individual policies.
If you're interested in obtaining insurance with Lloyd's, you should contact an independent agent or broker. You can find one at the Independent Insurance Agents and Brokers Association and the National Association of Professional Surplus Lines Offices.
You can find out more information in our FAQs below.