Claims Graduate Programme
This new programme has been developed for those graduates wishing to specialise in the area of insurance claims. Claims is the ‘shop window’ of the insurance industry and Lloyd’s unparalleled reputation for professionalism and expertise in claims management means that it is the cornerstone of our business.
If you’re a sharp commercial thinker with a flair for negotiation, the claims graduate programme provides fast track development that will hone that talent. It’s designed to prepare you for a career as a claims adjuster in the market (these are the skilled professionals who manage claims from their initial investigation through to conclusion by consulting with experts, negotiating and exercising strategic decision making).
Claims is a cornerstone of our business, and much of Lloyd’s trusted reputation has been built through our management of claims. Today there’s a great focus on this area as it continues to sharpen our competitive edge. That’s why – as one of our future leaders – we’ll invest heavily in your development, and make sure you have all the support and opportunities that you need to succeed.
What will you experience?
Over 12 months you’ll take on two placements and a series of job-shadowing opportunities. You’ll begin with placements in a broking house, and managing agency, before going on to gain experience in a law firm, loss adjuster (a business that investigates the circumstances of claims to decide how much is payable), the Lloyd’s claims team and one of Lloyd’s claims service providers. Our range of work means you’ll experience our claims expertise across diverse areas, including marine, aviation, property and energy.
You’ll also learn through formal training, workshops and seminars – as well as networking events. Of course, because our whole industry is built upon relationships, much of what you learn will come from the talented colleagues around you. We’ll monitor your progress to help you develop into a rounded professional with powerful business management skills that are highly regarded and highly transferable.
What will you need?
Claims takes a great deal of mental agility and natural people skills. In addition, to make the most of the opportunity, you’ll need to have:
- At least a 2:1 (or an expected 2:1) in any subject
- Natural communication and relationship building skills
- A flair for negotiation
- Commercial acumen
- Analytical thinking and an eye for detail
- Good problem solving skills
However unexpected the risks we insure are, they do sometimes occur, and when they do Lloyd’s market is trusted to fairly and efficiently manage all manner of claims from around the world.
Much of what we do in insurance is about preparation for the future. In fact, it’s by preparing that we’re able to fuel progress. That’s equally true of our approach to career development.
Your starting salary will be £26,000. It will increase by a further £1,000 after your first six months of the scheme, subject to your performance.
We only take on the very best graduates. But doesn’t everyone? Specifically within claims, we’re looking for people with the right combination of mental agility and natural people skills.
Here’s what some of our people say about working in claims.
The claims graduate programme is structured to prepare you for a role as a claims adjuster (the skilled professional who manages claims from their initial investigation through to conclusion by consulting with experts, negotiating and exercising strategic decision making).
There are three stages to the recruitment process
We use a competency-based selection process. That means we’re looking for evidence of the skills that you’ll be using on the claims graduate programme, should you join us.
You probably have a few questions, so we’ve pulled together the answers to some of the things we get asked the most. To help you find what you’re looking for, we’ve organised them under different headings.