New insurance enquiries
Complaints and feedback
One Lime Street
+44 (0)20 7327 1000
Lloyd’s occupies sites in both London and Chatham.
find out more
+44 (0)20 7327 6125
Out of hours calls:
+44 (0)7792 566 877
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A Lloyd’s account gives market participants such as underwriters, brokers and coverholders access to enhanced content and services. If you are not a market participant you can also create an account to sign up for email news and updates from Lloyd’s.
Answers to the questions that are most frequently asked by people using the Lloyd's website.
Tours of the Lloyd's building
Contact firstname.lastname@example.org for information. Please include details of the number of visitors, date required and the reason for visit.
Access to the building, passes and room bookings
Email email@example.com or call +44 (0)20 7327 6565.
Photography or filming of the building
There are images of the building which are free to use:
Images of the Lloyd's building, 1 Lime Street
For other photography or filming needs, please contact firstname.lastname@example.org to obtain permission.
Use of the Lloyd's logo
Please email email@example.com to obtain permission to use the Lloyd's logo
Lloyd's shop has many exclusive gifts and Lloyd's branded merchandise available to buy online.
Lloyd's does not accept speculative job applications. For information on current vacancies, please see the careers section:
Careers frequently asked questions
For details on Lloyd's Charities Trust and Lloyd's Benevolent Fund, please visit the Corporate Responsibility section.
Historical maritime enquiries
Lloyd's marine collection is held at the Guildhall Library so that the records are easily accessible to the general public. The library holds all Lloyd's shipping records prior to 1985, plus other historical records. For further information you can contact the Guildhall at:
Tel: +44 (0)20 7332 1868
Formerly known as Lloyd's of London Press, Informa provides shipping periodicals, insurance titles, records on marine casualties, ship owners and ship movements.
For information such as flags and maps, go to the National Maritime Museum website.
Lloyd's is not a single insurance company; it is a market place where insurance and reinsurance risks are underwritten by syndicates of underwriting members. Subject to certain exceptions, only Lloyd's brokers can arrange insurance cover directly with Lloyd's underwriters, although other firms known as coverholders may be authorised to enter into contracts of insurance on behalf of Lloyd's underwriters.
If you are interested in obtaining insurance cover at Lloyd's, in the first instance you should contact a suitable broker or insurance intermediary. The broker or insurance intermediary will advise you further on securing your insurance policy in accordance with local insurance legislation.
UK residents may use the British Insurance Brokers Association website to locate a local/suitable broker or telephone the Consumer Helpline on 0901 814 0015.
Alternatively you can forward any queries to firstname.lastname@example.org.
US residents should contact an insurance agent or broker licensed to conduct business in the relevant state. Details can be found via www.napslo.net/.
For policyholder information, please visit the policyholder section
The Lloyd’s Agency Department manages three highly respected, distinct but related functions which service the marine insurance industry, namely the Lloyd’s Agency Network, the production of certificates of insurance in respect of marine business and the salvage arbitration process arising from use of Lloyd’s Open Form.
Visit Lloyd's Agency webpages to find out more.
Directory of Lloyd's Agents
Various Lloyd's reports and publications can be found in the following locations:
Lloyd's Register has information on surveys, inspections, products and/or design appraisals, construction and classification, issues related to ISO standards and some historical shipping records. There is also information on Lloyd's BS registration.
For careers with Lloyd's Register, visit Lloyd's Register careers.
For enquiries on verification of cover and making a claim, please visit the policyholders section.
For loss run requests, email email@example.com.
If your question has not been answered here, please click the link below and you will be taken to our enquiry form. Please fill this in and we'll get back to you as soon as possible.
General enquiry form.
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