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Find the answers to frequently asked questions, links to useful websites, advice on how to use the lloyds.com search and browse the extensive glossary.

> Accessibility

Lloyd’s is committed to ensuring its online products and services are accessible to all, including disabled users. We recognise the importance of making our services inclusive and available to the largest audience possible.

> Frequently asked questions

Answers to the questions that are most frequently asked by people using the Lloyd's website.

> Glossary

Glossary of insurance related terms used by Lloyd's and market participants.

> Search tips

If you are having trouble finding an item using the site search, these tips might help you.

> Useful organisations

The following are links to organisations that may be of use if you are interested in broader insurance issues or historical shipping information.

> Why should I register for a Lloyds.com account?

Why should I register?

> Privacy and security

At Lloyd’s, we take care to protect the privacy of visitors to www.lloyds.com (our “Website”). We have taken steps to safeguard the confidentiality of information which identifies you against unauthorised access, amendment or deletion and to ensure access is only granted to appropriate persons and only to the extent necessary. This Privacy Policy covers our treatment of the personal information collected on our Website.

> Terms and conditions

These general terms of use (together with the documents referred to in them) (“Terms of Use”) sets out the terms on which you may make use of this website under the domain name www.lloyds.com (“Website”), whether as a guest or a registered user. Please read these Terms of Use carefully before you start to use the Website. By using the Website, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using the Website.