Sue Langley joined Lloyd's as Director of Market Operations and North America in July 2007 with a remit to ensure that operational efficiency remains at the top of the Lloyd's agenda. She will also be responsible for managing Lloyd’s offices in the United States and Canada. Previously, Sue was Chief Operating Officer (COO) and a member of the Executive team for the Hiscox Group. She is a member of the London Market Reform Group, a group of senior executives representing the market. Sue also chaired the ‘G6’ – a group of six Lloyd’s managing agents formed in January 2004 to identify practical opportunities to streamline and improve Lloyd’s market processes.
Prior to joining Hiscox, Sue was a Principal Consultant with PricewaterhouseCoopers, specialising in change management and worked with a range of FTSE 100 companies. She moved to PwC from Thomson Tour Operations, where she focused on programme management.
Sue studied geography at Southampton University and lives in North London.
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