Our aim
Drive Lloyd's work on enhancing the market's operational competitiveness and ensuring a focus on North American business. The Directorate will work to ensure operational efficiency remains at the top of the agenda for Lloyd's.
Our role
- Drive Lloyd’s market operations in consultation with other Lloyd’s Directorates and market bodies.
- Identification, justification, prioritisation, kick off.
- Continue to provide project management support to ensure the delivery of Lloyd's Strategic objectives.
- Hold direct accountability for delivery where appropriate.
- Planning, resourcing, tracking, reporting, handover to business as usual sponsors.
- Maintain an assurance role where not.
- QA, monitoring, advice, escalation
Key objectives for 2007
- A clear focus and mandate for the Directorate
- Recognition of the critical project delivery support provided to other Directorates whilst ensuring we continue to focus on our key market operations objectives.
- Alignment of the Market Operations and North America agenda/objectives to that of the other Lloyd’s Directorates in the key areas of risk placement, contract quality, claims and accounting and settlement.
- Ensure we are aligned with the other Lloyd's Directorates in terms of our interface with the Market.
- Positioning of Market Operations and North America as a proactive and challenging business partner within the Lloyd’s community.
Our Structure
The structure of the Market Operations and North America has been developed to ensure optimal delivery and the best positioning in respect of other Directorates. The structure embodies a resource pool approach for the whole Directorate, moving away from a silo based structure towards one that better meets the transient demands of project work both within the Market Operations and North America Directorate and in support of wider Lloyd’s activity.
