Franchise Performance

Franchise Performance is responsible for working with individual Lloyd's managing agents to improve the commercial performance of the market. This includes monitoring performance against their business plans and ensuring that the new underwriting and service guidelines for managing are met. The Director of Franchise Performance is Rolf Tolle.

Operations

A guide to the Operations department and its responsibilities.

Underwriting Performance

A guide to the Underwriting Performance department and its responsibilities.

Claims

A guide to the Claims department and its responsibilities.

Credit Control

A guide to the Credit Control department and its responsibilities.

Open Years Management

A guide to the Open Years Management department and its responsibilities.

Agency

A guide to the Agency department and its responsibilities.

Delegated Authority

A guide to the Delegated Authorities department and its responsibilities.

Exposure Management

A guide to the Exposure Management department and its responsibilities.

Information Management

A guide to the Information Management department and its responsibilities.

Market Analysis

A guide to the Market Analysis department and its responsibilities.