Communications is made up of the following teams:
External and internal communications
Responsibility: To handle Lloyd's communications, particularly to external audiences through the media, and internal audiences through tools such as Lloyd's intranet. To provide a 24-hour service to the media, answering any questions from journalists and providing information on developments at the Corporation. To keep staff fully informed of developments within Lloyd's.
Events
Headed by: Neil Smith
Responsibility: Managing and delivering Lloyd's UK and international events programme, as well as implementing Lloyd's thought leadership programmes and campaigns (eg 360 Risk Project). Events has a further responsibility for inward visits to Lloyd's.
Community Affairs
Headed by: Vicky Mirfin
Responsibility: The Community Affairs team runs the award winning Lloyd's Community Programme and three charitable trusts on behalf of the market - co-ordinating volunteering, charitable giving and fundraising activities for market employees. The team also looks after the Corporate Responsibility Policy for Lloyd's Corporation, focusing on environmental issues and community involvement.
lloyds.com/ Web Development
Headed by: Claire Lowe as Jo Scott is currently on maternity leave
Responsibility: This team acts as business owners for lloyds.com, with responsibility for:
- Day to day running of the website, managing updates and supporting the network of Lloyd's content authors.
- Developing new online content and functionality, in line with customer needs and feedback.
- All aspects of the lloyds.com customer experience, delivering the highest standards of usability, accessibility and web design.
- Working with technology providers to ensure lloyds.com is a high performance, cost effective and well supported website.
- Marketing and promotion of lloyds.com.
