Who to contact?

Find out who to contact on your specific enquiry.

General enquiries

General enquiries about the Lloyd's insurance market.

New insurance enquiries

If you are interested in obtaining insurance cover at Lloyd's, in the first instance you should contact a suitable broker or insurance intermediary.

Policy verification

Use this section to help you check the validity of your Lloyd's cover.

Complaints by Lloyd's policyholders

Find out how to make a complaint to Lloyd's and our procedure for handling complaints.

Complaints by Lloyd's Members

Find out how to make a complaint to Lloyd's and our procedure for handling complaints.

Lloyd's trading status

Lloyd's International Trading Advice provides the market with a single point of contact for advice and information on Lloyd's trading status worldwide.

Lloyd's Agency

Contacts for Lloyd's Agents, Lloyd's Agency, Certificates Office and Salvage Arbitration Branch.

Press enquiries

Lloyd's welcomes press enquiries.

Lloyd's Charities Trust

How to get in touch with the Lloyd's Charities Trust

Tour policy

How to visit the Lloyd's building.

Website enquiries

For feedback or general enquiries relating to lloyds.com.

Fraudulent emails

Lloyd's is aware that its name may be misused to perpetrate fraud. If you have received an email communication purporting to be from Lloyd's and you are concerned over its legitimacy, please contact us.